I tried a transaction XLM from Bitazza to Binance as usual.
Bitazza confirmed withdrawal but Binance didn't get the deposit yet...
It has already been almost 24hrs... How do I contact them?
Binance told me to wait for confirmation from Stellar... But I think 1day is too long...
Can anyone help?

a month later

A transaction in Stellar takes less than 10 seconds to be confirmed, if it takes more than a minute to be shown in the account it means you need to contact them because there is an issue on their end