Good evening, I wanted to consult because I have Lumens in the STELLAR page in an old network, which told me that to send it I had to connect to another new network, which I did, but it told me that the account was disabled, asked me to send 1 lumens to activate it, which I sent 10, and still not transferred me, the lumens from the old network to the new network, how can I claim this, I leave images
![https://prnt.sc/20g0ljp](https://)
![https://prnt.sc/20g0mw2](https://)