I have had a LOBSTR account since February and everything seemed to be going well then started to have a few problems with swap and trade 2 different things but been new I did not understand tried getting a response from help support but still never had reply but I got a bit info from elsewhere and carried on then on 9 th may I tried to add funds 3 times and LOBSTR returned the funds so I emailed them to ask why and I am still waiting I still not added more funds . Then I I started having problems connecting to LOBSTR I put it down to Wi-Fi problems and data problems as my data was getting up , then I iPad locked out I took for repair and they restored to factory settings so LOBSTR and any data to do with LOBSTR was removed so I tried to change password put my 12 word password won’t accept so I download LOBSTR vault because I was led to believe that would restore my account put in the 12 word password it accepts it and press next but then it won’t open LOBSTR I have tried several times to change password thinking maybe it don’t like but no don’t work then it tells me logon attempt was made at a certain time from 4 1/2 hrs drive from me and yet it was my attempted logon from my own home not 4 1/2 hrs drive from my home so if Steller is THE FUTURE OF THE WORLD god help us