fiatjaf For example, when registering, you show a textarea prompting for my address -- why? It isn't clear. Maybe this should be asked later when it is actually needed. Also the phone and age.
These information are required plus Moneygram and Western union ask for a lot more at registration.
fiatjaf When trying to submit or request a payment the form is very confusing. What do you mean by "Receiver Name"? Are you going to identify the person by her name? Phone number? What is this pickup number? Why did I click on "Send and Request" but only get a form to (supposedly) send? Everything is confusing.
Why did I click on "Send and Request" but only get a form to (supposedly) send?
We have disabled the Request form for now .
What do you mean by "Receiver Name"?
Receiver name is the person you are sending the funds to.
Are you going to identify the person by her name? Phone number?
Pickup agents would require an ID matching the receiver details before giving out the fiat.
Sending Via Bank Transfer would also require the receiver details matching the bank account name . else it will voided and funds returned to the senders account.
fiatjaf The video on the landing page that should explain how everything works isn't live, but you should also have a clear explanation in words and images of how it works, besides the video.
The Video would be made available in less than 2 weeks.
The overall impression I have is that I'll pay with my credit card and tell you the name and phone number of someone in Nigeria, then someone will get the money in the US and keep it while someone else in Nigeria will start walking through the streets calling the recipient to try to give him money.
This is not true.
We are currently working on getting the Remittance license in Nigeria , after which Banks and individuals will acts as pickup agents for cash pickup for Remittance to Nigeria, For China /US we are only making Bank Transfer .
Pickup Agents in Nigeria will require Government issued ID to be scanned matching the info before any funds is release.
What is this pickup number?
Pickup number is the number provided to the pickup agent , without the number matching a password, payment can not be verified and accepted for pickup ,you can call it MTCN or Reference (Western union/Moneygram)