Hey,

The problem mentioned above should be fixed now, can anyone confirm?
Also, Blackwallet will take part to the coming SBC, some updates will be released this week nor the week after ?

8 days later

Update
- added a new tool: contacts, you can now add contacts and specify their address/federated address/email and memo

screen

6 days later

Trading coming soon on blackwallet!
trade

11 days later

Trading system should be live soon (maybe this weekend) - It is still being tested (works great so far)

I'm new to Black Wallet.
Had transferred XLM from Bittrex to Black Wallet a week ago. Worked fine.

Then today I tried to transfer XLM from Black Wallet to XLM Bittrex wallet.
It seemed to go through on the Black Wallet side.

But nothing has showed up on the Bittrex XLM wallet for last several hours!
How to recover the XLM funds?!

the transaction operation id:
62709292775510017

memo text was entered as specified in the Bittrex XLM wallet receiving screen.

The Black Wallet website was not helpful at all in figuring this out?!

Please help!

Duke

    lemauve

    Hello,

    Transaction: https://horizon.stellar.org/operations/62709292775510017

    The payment was made through a "merge_account" operation - this operation is not supported by bittrex and most exchanges, that's why there is a message to warn about this:

    pic

    So that's not a blackwallet issue. To solve that, you can contact bittrex and tell them that you sent your lumens through a merge_account op instead of a payment op.

    As your transaction has a memo, it should be fine:

    "memo_type": "text",
    "memo": "dd5669dc8d0a474486c",

    Hope it helps!

      umbrel Hey umbrel, thanks! Was already working on a solution (making a list of exchanges addresses etc.) but will definitely implement yours asap! ?

      how to send XLM from the Black wallet to Bittrex correctly?

      I only see one way on the Black wallet application. When clicking the send button and entering the destination address, it only allows a merge account operation. I couldn't see any other way to send XLM out to the bittrex account.

      How to do it the right way??

      Black wallet not clear at all how to send XLM to an exchange properly....

        lemauve Your account must have at least 20 XLM on it to exist (this is true for all wallets) - blackwallet allows to "bypass" that limit with the merge_account operation which consists in merging the account's funds into another wallet.

        Sadly exchanges do not support that op.

        So in your case, you can only send Lumens to an exchange if you have more than 20 XLM and if (balance - amount) remains greater or equal to 20 XLM. This is a Stellar limitation.

        Please let me know if it's not clear enough - I will edit the merge account window to clarify that for users ?

        EDIT: Text updated, hope it's more clear for users now! Thanks for reporting that!

          orbit84

          This information you just posted should be in black wallet when a person clicks the "send" icon/link to transfer out XLM elsewhere. I could not figure this out when I was using Blackwallet.

            7 days later

            Added some security checks for payments to exchanges;

            • merge_account is disabled for exchanges
            • check that the memo is not empty

              orbit84 Thanks for doing this! We need more wallets with this functionality, especially that exchange addresses are well known.

              I think that the only missing feature now is Ledger integration.

                bkolobara Yup! It'd be cool tho that exchanges start supporting both merge operation & federated addresses!

                16 days later

                Please can someone help me...my Blackwallet has somehow been hacked I all my Lumens have been stolen!!
                I did NOT initiate any transfer of any of my lumens from my wallet but somehow they have all been removed from my account...Please someone from Blackwallet help me out with this!! Is there ANYTHING you can do to look into this for me!
                Please respond!

                  Kcdough Hello,

                  I am sorry to hear that, unfortunately there is not much I can do. Blackwallet is no more than an account-viewer, we do not store your private keys and never have access to your accounts/private keys or anything else.

                  Did you share your private key anywhere? The safest way to store your private key is to write it on a paper and put that paper somewhere safe.

                  I'll soon be working on a Ledger integration too.

                  Where were the lumens sent (address)? If the destination is an exchange, then the theft's identity can probably be found (by contacting the exchange/local authorities).

                    orbit84
                    Thank you for responding and please let me be totally clear so there is no confusion....NOBODY had my secret key. I am the only person that knew this account even existed. It was absolutely NEVER shared which is why I cannot understand how this has happened at all!

                    The public address it was sent to on Dec 11th at 11:36am was GCOBRXMLECEMECRAAIPUYJXVT2PMEYABEDSNQSVF4G67A5RDML7MO44Y
                    I don't know how to determine who/what this address is.

                    Nobody has access to my computer and I am just feeling completely robbed at this point!

                    Any insight into this on your end would be at least somewhat helpful....I do have another blackwallet that was not compromised which leads me to believe it was a breach from within Blackwallet itself (not thru my computer)! Is this possible and is there anyway it can be at least looked into on your end at all? Please let me know

                      Kcdough Hey,

                      Here you can see more about the destination: https://stellarchain.io/address/GCOBRXMLECEMECRAAIPUYJXVT2PMEYABEDSNQSVF4G67A5RDML7MO44Y

                      By following transactions over and over you get there:
                      => https://stellarchain.io/address/GAHK7EEG2WWHVKDNT4CEQFZGKF2LGDSW2IVM4S5DP42RBW3K6BTODB4A
                      => https://stellarchain.io/address/GCO2IP3MJNUOKS4PUDI4C7LGGMQDJGXG3COYX3WSB4HHNAHKYV5YL3VC
                      => https://stellarchain.io/address/GB6YPGW5JFMMP2QB2USQ33EUWTXVL4ZT5ITUNCY3YKVWOJPP57CANOF3 (Bittrex address)

                      It doesn't mean that all these addresses are owned by the same person, perhaps he sold the lumens, then someone exchanged them to bittrex etc.

                      Any insight into this on your end would be at least somewhat helpful....I do have another blackwallet that was not compromised which leads me to believe it was a breach from within Blackwallet itself (not thru my computer)! Is this possible and is there anyway it can be at least looked into on your end at all? Please let me know

                      As I said, blackwallet is only an account viewer and everything is stored on your machine - so your computer has probably be compromised or your key has been stolen. Blackwallet's code is public and non-obfuscated, you are free to read it.

                      Also if your second blackwallet's wallet was not compromised, it seems very unlikely that blackwallet is implied (otherwise both wallets would have been compromised I guess), so I think the attacker had your secret key...

                        orbit84
                        Well it looks like whoever this is is robbing people blind left and right....I have had a full diagnostic on my computer and nothing has been breached on my end....my key was only ever in my memory...never written down, never emailed, never given to anyone so looks like its a mystery on all fronts!! I am disheartened with this to say the least and I have lost faith in the whole crypto experience! Wish I had my lumens back as I lost a lot of my hard earned money! Lesson learned!