Hi Gleb,

I updated the text to point to your response.

Maybe just make the message more explicit that without the Recovery Code you will loose access to the account after the password reset. I just created a new account and the prompt to save the recovery code is well written and clear. The problem is when you can't log in to your account, you may do the password reset in a hurry and not pay attention or remember that you actually saved a recovery code when opening the account few months ago.

I think I printed the recovery code out now that you mention it. I will check my papers when I get home.

Lobstr looks really nice, I like the design. I also noticed that the last 2-3 transactions don't show up in my history. Is this related to not having a secret key anymore attached to the account?

2 months later

I can't recover my Stellar wallet's username and password by my email and recovery code. What should I do?

    5 days later

    stellaruser What wallet are you using? Do you get any error message? Where does the recovery process fail?

      3 months later
      bkolobara unstickied the discussion .
      2 months later

      chainhead sure. You can create and sign a transaction on the offline machine (it also works on Raspberry Pi with no hardware network interface) and then transfer the transaction blob to online machine to submit it to the network.

          2 months later

          pitsevich Hello. Recently I started an account with Lobstr.co and joins him. But now the problem is when to send their lumens to another account. How to send lumens of Lobstr wallet to another account ??

              GOzD Sending Lumens with lobstr should be straightforward. There should be a menu entry with send. What issues exactly do you have?

                  I put an address to send and the amount, as required by the instructions, but is not sending. And the total amount in the purse remains the same. There you can enter any address to send? I introduced to send the address to Poloniex is a few numbers, but there is no result, it does not send any where.

                    GOzD I think you are entering the memo.id as the address. You need to click a little show address link to see the Poloniex deposit address. The address starts with a G And is a super long text. Something like:

                    In this case GCG... is the address. But all deposits have the same address and you need to enter the memo.id to differentiate yourself from other people depositing (it is written where I put the blue rectangle).

                    My android lobstr wallet only offers me a message field and I don't think this is the memo.id (maybe memo.text?). I would first create an account at:
                    https://www.stellar.org/account-viewer/
                    Send everything there and then send everything from there with the right memo type (memo.id) to Poloniex.

                      Thank you. You're right, I have not looked at the address and enter only memo.id, I did not study it carefully. Soon I will have more time, what would understand.

                      11 days later

                      pitsevich
                      Hey there, I am a new user of Lobstr.co but can not create an account. It has been for days that i tried. I always get the error that there are technical problems when i want to create a new wallet. I can login but not create a wallet. Any ideas? Really just server problems and i should wait or did i do something wrong? Thanks in advance.

                          bkolobara thanks. Will definitely try it out. Just wanted to give lobstr a shot and sadly it has this problem that i can login but not setup a wallet. Will report on my steps. Thanks.

                            4 days later

                            I have just sent an amount of xml from my portfolio of stellar startgazer 30 minutes ago to bittrex, and I have not received anything yet
                            i completed also the tag as message but nothin , i have sent a ticket to support

                              TitoOuassim take your address and go to stellarchain.io, and paste it into the search field in the upper right corner. Find the transaction, click it to open, and send the url to that page to bittrex so they know what transaction it is.

                                  9 days later

                                  I wrote an updated post with reviews about some wallets. Just talked about the web wallets Ecliptic and Stellar Term and during this week I'll write more reviews about other wallets.

                                  Cheers!

                                    bkolobara same here at stargazer wallet unable to send lumens out to bittrex but can receive i have install and tried both in windows and android adding memo and leaving 20 coins behind

                                        bkolobara can you help me with a solution to get my coins out to bittrex below provided by bittrex

                                        Memo 80f649fbde78425c973

                                        Address
                                        GB6YPGW5JFMMP2QB2USQ33EUWTXVL4ZT5ITUNCY3YKVWOJPP57CANOF3

                                        i can click the send button but nothing happen all address , memo and 20 coins balanced done