Hello, I'm having trouble upgrading my stellar wallet. It gives me the "Please contact support: hello@stellar.org" message when I try to upgrade. I emailed support last week and I also tried submitting a bug report on it. They've disabled messaging on twitter and their slack isn't open to new members, so I figured I'd try seeing if I could get a response or help here. I've tried looking online for a solution to the problem but all I can find are threads where people had the same problem and never heard a response from support. Are those stellar as good as gone? I understand that they're busy(and that it's only been a week) but if I'm not going to be able to upgrade/recover then I'd like to flat out know rather than wait around months for a response that may not ever come(I read a comment from someone saying they waited over 2 months and had yet to receive a response). Another reason I'm asking is that I've really been wanting to buy more XLM but I don't want to open a new wallet then have to combine two if I eventually get a response.
I'd also like to take a moment to tell the admins/mods here that your email verification system is broken. This is my third account I had to make and connect to a facebook because neither of the first two got verification emails(one @live.com and the other @gmail.com) and that's even after telling it to resend a hundred times throughout the weekend.
Sorry for the lengthy post. Thanks for reading and I hope someone can help me out.