Problems with Bittrex?

goetzh

Hi, here's a direct quote from my request for support from Bittrex,
"On 12/09 I successfully withdrew my XLM with two transactions and deposited to this wallet: GAEUTHxxxxxxxxxx5HPIZZD4RO6YHPLSPQULRYHxxxxxxxxxxxxxxxxx. You will find record of these transactions. On 12/14 I attempted to deposit said XLM from said wallet and back into the aforementioned Bittrex XLM wallet I originally withdrew it from: GB6YPGxxxxxxxxxxxB2USQ33EUWTXVL4ZT5ITUNCYxxxxxxxxxxxxxxxx. It's been 24 hours now and there hasn't been a "pending deposits" notification on Bittrex's side. Each wallet transaction, there were 5 total, seems complete. Please look into this (these) transaction(s) for me - thank you!"
In other words: I attempted to transfer XLM to Bittrex and it STILL HASN'T SHOWED UP 9 days later!
Help if you can!!

umbrel

I've deleted your second thread with the same content. There is no point in spamming.

Have you specified memo for your transaction?

goetzh

Apologies. I wasn't trying to spam. Simply new to this forum and accidentally posted the same thing twice because I thought I posted in the wrong place the 1st time. To answer your question: yes, I have a complete record of the transaction.

bkolobara

boy23 Some users don't like to share their addresses. That's probably the reason she is trying to hide parts of it with xs. Why do you need her address?

goetzh Did you include a memo/tag with your transaction to Bittrex?

boy23

your address?

boy23

bkolobara so I can help my brother

OrbitLens

I guess your address is GAEUTHQUZX6HE435HPIZZD4RO6YHPLSPQULRYH5U2EQTLSXC7WVTDVA5.

You haven't included required memo field into your transactions:
https://stellar.expert/explorer/tx/c817b57993ca775a1e4350c87978fdb187ed5e3ccf30b51727d684bfd947494c
https://stellar.expert/explorer/tx/cd0b83830995bb0da92db19e123c8b246747b2c9498095f4925a2291228f088c

You have to contact Bittrex support and provide them the following transaction hashes for your 5 transactions:

c817b57993ca775a1e4350c87978fdb187ed5e3ccf30b51727d684bfd947494c
cd0b83830995bb0da92db19e123c8b246747b2c9498095f4925a2291228f088c
34eed481dd0b02368785f3c4a1b7770e19e7f16b32297a6830aa8602d4ca1942
a81a9d3809eb3277e14a29c00b8f95320ebc37c29ee0afef82249e5b04536b06
122699690254d5e7371410416a38acabeb73999431f28da9b31a3b1992ceec9b

Here you'll find step-by-step guide: https://galactictalk.org/d/651-sent-stellar-from-stargazer-to-bittrex-and-not-received/5

goetzh

Yes, thank you OrbitLens and you are correct, that is my address. I would like to share a screen shot or PDF of my support ticket with Bittrex (Request #748550 - filed on 12/10)(which includes all 5 of those transaction ID's)(see below) but I don't see a way to do that in this forum.

Safe to say then, that the transaction is somehow being delayed on their end?

This is the best I can do.
Copy/paste from support ticket page:

Goetz Herb submitted this request
Status
Open
Assigned to
Bittrex Support Team
Bittrex Account Email
goetz.herb@att.net
Coin Name
XLM
Deposit Issue Type
Missing Deposit
Transaction ID
1) c817b57993ca775a1e4350c87978fdb187ed5e3ccf30b51727d684bfd947494c
2) cd0b83830995bb0da92db19e123c8b246747b2c9498095f4925a2291228f088c
3) 34eed481dd0b02368785f3c4a1b7770e19e7f16b32297a6830aa8602d4ca1942
4) a81a9d3809eb3277e14a29c00b8f95320ebc37c29ee0afef82249e5b04536b06
5) 122699690254d5e7371410416a38acabeb73999431f28da9b31a3b1992ceec9b
Transaction Address
XLM wallet: GAEUTHQUZX6HE435HPIZZD4RO6YHPLSPQULRYH5U2EQTLSXC7WVTDVA5
Bittrex wallet: GB6YPGW5JFMMP2QB2USQ33EUWTXVL4ZT5ITUNCY3YKVWOJPP57CANOF3

XLM_Bittrex.pdf
(400 K?

basiltalias

I tried Stronghold and it works perfect for me