Unable to send or merge Lumens

kaneki007

i have 50 stellar balance but i cant send this balance or merge
please help me

bkolobara

kaneki007 Hi. Could you provide more information? What did you exactly try and how did it fail?

kaneki007

bkolobara Insufficient balance. To maintain your minimum balance, the most you can currently send is 0.898222. i dont know why
i have 50 lumens on my wallet
but i send 30 cant work

bkolobara

kaneki007 Do you have any trustlines with anchors or offers?

kaneki007

bkolobara nope

bkolobara

kaneki007 Can you post here or dm me the public key on slack? So I have a look at the account.

kaneki007

bkolobara GAEPLUOI4JYA36JEH2373HIPBFQ2LWRMY7ONYMZSZHV2UUVUUNX2KLEH

dzham

Any additional signers, or data entries?

bet1102

kaneki007 I see your account have trustlines with offers
So you can not merge your account and send XLM. min 50XLM

bkolobara

kaneki007 As bet1102 said you had open offers. Now that you closed them you were able to send 20 XLM. You still have a trustline with naobtc, that's why you need to keep a minimum of 30XLM.

josey

I use blackwallet for my lumens I recently tried to send my balance to Bittrex, I first did a test of a small amount and it worked great then I tried to send the rest and got a message that said it would close my account which i didn't care so said send.
Stellar support said "When you sent the remaining balance you sent it as a merge operation with the Bittrex Stellar account, kind of like combining two separate accounts. At this point I would contact the creators of blackwallet for help on what your options are.

bkolobara

josey If you merged your balance with Bittrex's account I think you should contact Bittrex. They have your Lumens and I don't think Blackwallet's maintainer can help you in any way.