Good day good day..
So I'm hoping to get some help for my issue pretttty pretty please -- here are the facts of this Stellar case:

  1. I was running a Stargazer 1.5.3 wallet which I hadn't checked for several months.
  2. When I logged on and tried sending out my remaining balance to my ledger account.. The send button would open a new window and show a signature window but upon pressing OK to send not thing would happen.
  3. I got frustrated and tried to export my QR code to a new wallet but I didn't realize it password protected so it wouldn't transfer over to my new wallet on my new computer..
  4. My computer that held my original Wallet blacked out on me and now I have no way i retrieving my account again- I have the QR code and G wallet address (but from what I've researched its password protected) - When I try to import it to a new wallet - it reads the QR code but the information opens a page that reads the following {{vm.back}} {{vm.heading}} page... etc. etc.. At the bottom theres a blue button to press that reads {{'account.import ...... }} but when I press it nothing happens.
    Im sort've out of ideas..
  5. I don't have my secret phrase ... But I have my QR code (i believe pass protected) & G wallet address..
    Can anyone please assist -

Much appreciated!

    Costy

    If you have the account export QR code you should be fine. Next step would be to download a newer version, and then try to import the account.

        Thanks for your assistance. I have the QR code but when I try to import to a new wallet it doesn't read it properly or there is some kind of issue with the code.. When the QR code is imported the following appears: {{vm.back}} {{vm.heading}} page... etc. etc.. At the bottom theres a blue button to press that reads {{'account.import ...... }} but when I press it nothing happens and thats it... Nothing else occurs.
        I tried the Centaurus wallet aswell.. It wouldn't read the code... But just to experiment I scanned the QR code in the Send option and there was some information that populated but I don't know how to dycypher it..
        Thanks again for your assistance- please let me know if you need additional clarification..

        dzham For example the code that appears when I scan the QR code - Reads in the this format {"stellar":{"account""{network":"_____"},"key":["","______+_____==",["++","_________+/___"]]}} etc..
        The underscores would represents digits and letters mixed with upper and lower case.. There are +,/,==," signs in between numbers as show above. How do I decypher this and input into new wallet? Also there are more numbers in the scan than the underscores I put above - I just wanted to give you an example of what it looks like.. I feel like I'm close -- Thanks again for your help!

          As much as I WOULD love to understand - I am not familiar with coding.. 🙁
          how do you suggest I proceed?

          21 days later

          Costy The same thing happened to me. I haven't logged into my account for awhile. However, I decided to send my XLM to an exchange to trade them in for something else. When I tried sending, its stuck on a signature or signer page? I tried pressing the okay button and it's not doing everything. Could someone please help me.

            7 days later
            bkolobara changed the title to Stargazer Wallet Support Please .
            2 years later

            dzham Hey just wanted to thank you for writing this code. I was about to go into Linux and start it up but I saw elsewhere on this forum that another MUCH easier method should work. Just thought I'd pay it forward since I nearly panicked from not being able to send my XLM with Stargazer anymore.

            I made my own edits because this is what gave me the private key that I could import into Solar Wallet:

            To access this secret key you should open Stargazer and click on this button in the upper right corner. Then select "Advanced" -> "Export Account". If there is no secret key shown, you will need to first REMOVE THE PASSWORD from your Stargazer account." Go to "Password" and click on the green button to turn it off. It should prompt you to type in your password. Now go back to "Advanced" -> "Export Account" and you should be able to see the long key starting with an S right below the QR code.

            Hope this helps!

              11 days later

              dzham Hi dzham
              I m not very good with java, but I have same problem with stargazer 1.5.3 and I can program html and php and some javascript, so maybe I can try your code aswell, BUT, where are the lines to program? I mean, I just have the wallet instaled, How or where do I insert the new code?
              I just have the lines that I see when I sacn the QR code.
              Thanks in advance