I have the Multisignature enabled and i cannot do anything. I login in my account with my PK but every time when I´m trying to do a trade or send show me a window with "More signatures needed Sign the transaction Copy this XDR to your multisignature service and add additional signatures". I´m new in this , is any chance to remove the multisig?

Yes you can remove it but to do so you will need to use a private key (or keys) with enough weight to complete the operation. First thing will be: are you using a multisig app like stellar guard or lobstr guard?

I have not used the account for two years. I remember that the last time I made the transactions was at https://stellarport.io and I used PK and 2FA as backup. But now 2 signers appear and I don't understand why!

The two added signers do not exist on the network

rradulescu2017 The 2FA was probably the other signers, do you still have access to that 2FA method? (I mean, can you send transactions two that service?)

I have the 2FA but I need a wallet who support this

[unknown] what is the 2FA service you’re using? You need to give us more details so we can help you. The operation can be done from the Stellar laboratory depending on what do you have

rradulescu2017 what is the 2FA service you’re using? You need to give us more details so we can help you. The operation can be done from the Stellar laboratory depending on what you have

rradulescu2017 because google authenticator is not a valid multisig solution (and stellarport doesn’t use it if I’m not wrong) you will need to remember the place where you defined the multisig using the google authenticator and reach their support service to allow you removing the multisig in case you are not able to do it yourself from their platform

Multisig problem

earrietadev

mashakript Send them an email explaining your case at interstellar@fintech.cm so they can help you (that's the email registered in their site)

MIKEBE

rradulescu2017

hi and could you explain how you did this because im facing the same issue right now.
Thanks for your help

logidin

I have the same issue as well. Can you please help us ?
Thanx

Krudder64

To anyone out there that can help……HELP PLEASE. I have lobstr and stupidly installed vault it didn’t install correctly so I deleted and it was late and I was tired I created new account instead of recovering. Now I can’t get back into original account to sign anything. Now I still have pass phrase but from the git go it NEVER connected lobstr to vault to sign. Key is there under signers and on stellar expert but now I’m stuck I can’t sign a single thing. I have emailed support relentlessly but they aren’t helping and now not responding. Please help me. I want to remove the vault signer and I don’t know how. Anyone. Please

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